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Annual Report September 2007 – September 2008
Family Service and Community Education Centre “Florence” of Zap

Family Service and Community Education Center ‘Florence’ is one of the 1st non-governmental public organizations in Zaporizhya based on the experience in Social Services of foreign countries. Center ‘Florence’ was registered in 2004.

The philosophy of the organization is to serve community, groups and individuals to improve the quality of life in macro-, mezo-, micro- levels.

The aim of the organization is to provide social, psychological, pedagogical and judicial services and support to various categories of people in society.

We share the idea of the development of civil society on the basis of democratic and civil initiatives, when the community identifies its own needs and finds ways of solving the problems.

FSCEC ‘Florence’ works with the clients of various ages – children, teenagers, men / women of middle ages, senior people.

We collaborate with the governmental and public agencies (NGO), families and private individuals.


Key Individuals

Director – Kleho Tatyana

Coordinator of the Programs – Romanenkova Ljudmila

Psychologist – Sokolova Natalya

Programs Manager – Novikova Olga

Office Manager – Kozachenko Julia


Specialists of the ‘Kangaroo’:

Ivashko Alexandra

Tymoshenko Natalya


All the specialists of the NGO ‘Florence’ have equal rights in decision making in area of projects functioning.

Activities:

Psychotherapeutic consultations on the problems of stress, depression, alcohol and drug abuse, mental health.

Psychological counseling on the problems of conflicts, including family conflicts, family violence, loneliness etc.

Pedagogical counseling: parent – child relationships, issues of rearing and socialization.

Information support in social and judicial problems (care-giving, adoption, home care).

Educational workshops/ seminars/ lections for specialists from Social Services, for clients, students, teachers, pupils.

Scientific Research/ Evaluation.

Support in self-help groups’ organization and development.


Practicum of students.

During the period from September 2007 till September 2008 NGO FSCEC ‘Florence’ ran several programs.

  1. Program ‘School – Teenager’.

  2. Program ‘Volunteer’.

  3. Project of school aggression and violence prevention ‘Guys! Let’s live together in Peace and Friendship!’

  4. Project ‘FASD” –Fetal Alcohol Spectrum Disorder’.

  5. Education of specialists of Social Services.

  6. Cooperation with foreign specialists.

  7. Early pedagogical intervention - Program ‘Kangaroo’.

  8. Juvenile Justice - Project ‘Kamyshevaha’.

  9. Clubs for parents of children with special needs of local City Social Service Agencies.

  10. Self – help group for parents with children, who have diagnoses Early Child Autism.

  11. Practice of students.

  12. Collaboration with Mennonite Family House for Senior People.

  13. Student Pedagogical Club ‘Insight’.

  14. Preparation of methodical materials.

  15. Individual counseling.



                             Project 1. ‘School and Teenager’

During 2007 – 2008 school year the co-workers of Center and volunteers continued to lead the trainings with the teenagers. The specialist of the Center developed new program ‘Art and Technique of Communication ’, which was approbated in a few grades of School # 76. The trainings are created for students of various ages: 6 – 7 grades and teenagers in 9 – 10 – 11 grades.

Program purpose is to teach teenagers the constructive skills of communication.

During the sessions the students could not only become familiarized with the various aspects of communication but also they could work them out in practice. So, for example, teenagers studied to express the emotions both verbally and not verbally.

The program «Art and technique of intercourse» helped teenagers to open themselves emotionally. During the trainings all participants were in a position to talk about themselves positively, select the good features and tell about them to the group, also to hear pleasant words from other.

       Except for it teenagers met with such concept as «tolerance», with the features of tolerant personality, discussed the importance of tolerant attitude to people. And what is most important, each of participants of trainings became acquainted with a term «conflict», with its structure and elements, with the variation of behavior in a conflict and ways of their resolution. Teenagers studied to build the relationships with coevals, parents and adults.

The amount of hours – 60.

The amount of clients – 83.

Class teacher: ‘Children became more open and easily express themselves. They are not afraid to start the dialogue, discussion of certain subject or problem ’

       One girl was very reserved in the beginning of trainings. She was afraid to express her point of view in-group. At the end of the program this girl came forward before all class and told, what this program gave her: ‘By this program I became more opened. I learned freely to express my opinions, senses, emotions. I’m no longer afraid also to speak in front of auditorium, I learned to express and defend my point of view assertively’.



                               Project 2. ‘Volunteer’

Center pays much attention to bringing in volunteers to the collaboration in public activities. As a variety of programs run in the organization, Center is able to give the volunteers possibility to work with the people of various ages, to test themselves in a role of a coach in a teenage training-group, organizer of leisure for seniors, or the lecturer in auditorium of people of various ages.

In 2007 – 2008 years 7 volunteers worked in Center. Some of them want to continue the work in organization in future.

The volunteers of Center ran (conducted) the trainings with teenagers of 7, 9 and 10 grades on program ‘School and Teenager’ in amount of 50 hours.


             Project 3. ‘Kids! Let’s live in Peace !’

In December 2007 the co-workers of Center developed a project directed against violence and bulling (term which means a ‘mockery’) at schools. This project was selected as the best on the small grants competition of the Incorporated Company ‘RUSAL’ (‘Russian Aluminum’).

        From January 2008 our organization started to run the program in two schools of city Zaporizhya. In program participated students of 9th grade (School# 66) and 10th grade (School# 76), and also junior school children in 2nd and 3rd grades (School# 22).

The project contains various forms of work in prevention and correction of violence. It is diagnostics of students, watching and discussion of film ‘Class’, lectures in on issues of violence, aggression, behavior of victim and rapist (abuser), trainings of communicational skills, conflict solution, round-tables with pedagogical personnel and parents.

         Using the materials of Program the co-workers of Center ‘Florence’ prepared the methodical manual ‘KIieds! Let’s live together in Peace!’ directed to help teachers, psychologists and social pedagogues.

The Center plans to continue work in this direction, because we consider it as very actual and important.

The search of sponsors for the extension of this direction proceeds.



          Project 4. ‘FASD – Fetal Alcohol Spectrum Disorder’’

Nowadays in Ukraine the problem of alcoholization of population stands sharply, and especially among teenagers and young people. It causes the large disturbance of different specialists – physicians, teachers, social pedagogues, psychologists.

        Because of this, one of major work directions of FSCEC «Florence» in 2007-2008 was a prevention of alcohol addiction in student's environment, and also spreading of information about consequences and risks of the use of alcohol by women during pregnancy and feeding of a child.

The specialists of Center prepared and approved materials, in basis of which exclusive works of the Canadian social work specialists lie (Community Services «EHRLO», Regina). The materials were given to us by the author of presentation, Dave Wieb, during his visit to Zaporizhya in 2006 year. During two years we were adapting the data of experiments for work in different audiences, tried to provide the serve of material at different levels. The specialists of Center provided lectures and did multimedia presentations at schools of city for the students of 2th, 4th, 8-9th, 10-11th grades. They also spoke before teachers and in paternal audiences.

          At the report period 12 presentations (26 hours of lectures) were provided.

            The specialists of FSCEC «Florence» continue to work in this direction and plan to bring in and prepare volunteers to work on these materials.



Program 5. ‘Education of specialists of Social Services’

          FSCEC «Florence» continues to collaborate with various social services of our city.

In 2007-2008 the specialists of Center provided:

  • Presentations of director of Social Services Complex Steve Tissen (British Columbia) about work of social services in Canada. Presentation was made for the leaders of territorial centers, and also for the district specialists of Department of Labor and Social Protection of Population of the Zaporizhya area;

  • Lecture «Effect of combustion and ways of overcoming a crisis» - for the social pedagogues of Zhovtneviy territorial center;

  • Lecture and discussion the «Psychic deviations in development of junior age children» - for the social teachers of Zhovtneviy territorial center;

  • Lecture ‘Peculiarities of education of children who have a diagnosis of Early Children Autism’ for the teachers of Khortitskiy TC;

  • Training «Effective resolution of conflicts» - for educators and social pedagogues of Zavodskiy TC;

  • Lecture «Psychology of happiness» – for social workers and administration of Ordzhonikidzevskiy TC;

  • Discussion «Effective resolution of conflicts» – for social workers and administration of Ordzhonikidzevskiy TC;

  • Seminar «Ways of including people with the special needs in European society» with participation of Diter Dammering, director of child's integrated complex «Kuschelhauz» (Magdeburg, Germany) - for the leaders of rehabilitation centers;

  • Seminar « Peculiarities of work with senior people» for the district specialists of Department of Labor and Social Protection of Poppulation.

Total amount of sessions is 17 hours.

         In future we plan to provide the help to the specialists of social structures according to their necessities with the purpose of improvement of services provided to the various categories of people in Zaporizhya.


       Program 6. ‘Cooperation with foreign specialists’.

FSCEC ‘Florence’ constantly organize meetings, lectures, seminars, round tables, consultations of foreign specialists for the city community including students, teachers, professors, specialists of social area, parents and clients of Center.


In the period of 2007 – 2008 we hosted:

  • Professor, Emeritus Professor of ZNU Otto Driedger; Doctor, Emeritus Professor of ZNU Florence Driedger (Regina, Canada);

  • Professor, Emeritus Professor of ZNU Volf Bleumers and Doctor Dieter Dammering (Bohn, Magdeburg, Deutschland);

  • Psychotherapist of Naymegen University Rozhe Queens (Naymegen, Netherlands);

  • The Group of Canadian specialists, who work in Social Justice area (Canada, British Columbia).


In 2007-2008 286 working hours were devoted to work in this direction.



Program 7. «Kangaroo»

Ukrainian - German Project «Kangaroo» (FSCEC ‘Florence’ - Kinderförderwerk, Magdeburg) began its work in March 2008.

The aim of the project is early pedagogical intervention, work with children which have delays or deviations in mental and psychical development.

One of the most important parts of the project is work with parents of children with special needs. This work includes help, correction and assistance, and is provided either at the center itself (in a specially designed room) or at client’s home where child is familiar with his/her surroundings.


Number of specialists (social pedagogues) – 2


Number of families – 13

Amount of working hours – 421




                      Project 8. ‘Juvenile Justice – ‘Kamyshevaha’

In 2008 ‘Florence’ center had organized a series of sessions in a specialied school of social rehabilitation for boys called ‘Kamyshevaha’. It was a mutual meeting of the group of experts from Canada, co-workers of ‘Florence’ center, and administration and teachers of this school.

Students of the school were able to get a TV as a Christmas gift. This was possible because of the financial help from their Canadian guests.

There were also given some lectures to teachers and other workers of this school. The topics of the lectures were as follows:

  • Sex education of boys in closed specialized institutions;

  • Effective decision making;

  • Work with children and teenagers diagnosed with FASD Fetopathy;

  • Seminar ‘Behaviour in a conflict situation’;

  • Seminar presentation ‘Sexuality of teenagers’;

  • Lecture ‘What does the pedagogue need to know about HIV - AIDS’

There were also 4 seminars (2 groups) on establishing of adequate self-esteem which were organized for students of this school.

Amount of working hours – 82




        Project 9. ‘Clubs for parents of children with special needs’

In 2007-2008 specialists of ‘Florence’ center were giving classes and lectures for parents of children with special needs. These classes were taking place in Zhovtneviy, Chortizkiy and Zavodskiy territorial centers of Zaporizhya city. Topics of these meetings were as follows:

  • Productive communication;

  • Ways of conflict resolution;

  • Special aspects of raising children with Early Childhood Autism;

  • Anger management;

  • Stress management;

  • Parents home – the beginning of all beginnings (role of family traditions);

  • Typical mistakes of parenting.

Florence’ center organized a meeting of pedagogues from Children’s Departments with Dieter Dammering, German specialist in remedial pedagogic. During this meeting Mr. Dammering shared foreign experience in this field, and also answered questions of parents and pedagogues. Later on, German colleague, together with specialists of ‘Florence’ center made a presentation of project ‘Kangaroo’.

In addition, there was a series of classes for students from Zaporizhzhya National University who had their practicum in ‘Florence’ center. These classes took places in different departments of territorial centers.


Project 10. ‘Self-help group for parents of children with Early Child Autism (ECA)’ 

Florence’ centre worked with parents who raise children diagnosed with ‘Early Child Autism’ (ECA). A number of meetings and consultations with local as well as foreign specialists was organized. At this point parents consider these meetings rather informational, pedagogical and psychological support. Unfortunately, understanding of the actual idea of ‘parental self-help group’ is not forms yet.

Amount of working hours – 52. 


Project 11. ‘Students’ Practicum’

          In 2007-2008 there were 13 students who came to ‘Florence’ center for their practicum. These social pedagogue students came from the Faculties of Social Pedagogic and Psychology of Zaporizhya State University and Zaporizhya National Technical University.

Students visited territorial centers of social service, gave lectures and organized workshops. Their audience were clients and specialists of social services, school teachers, teenagers and parents of children with special needs. During their practicum students were able to work with already existed materials, as well as develop their own, new tools under the supervision of ‘Florence’ center specialists. Students prepared and gave lectures using the information given by the Faculty of Psychology at Yale University, USA. The topics of lectures were: ‘Love’, ‘Psychology of happiness’ and ‘Sexuality’.  First, these lectures were given to other students of their class, and later – to the social workers of territorial centers. Also these students created and implemented workshops on ‘Behaviour in conflict situations and the ways of conflict resolution’. This workshop was introduced to high school children, and teachers and pedagogues of Children Department of Zavodskiy territorial center. 

During their practicum students completed a scientific research on determining the qualities of service provided to the public by the local social centers of Zaporizhya. 

With the great interest students participated in a two day seminar which was given by Rozhe Queens, a scientist from Netherlands, who was a guest of ‘Florence’ center at that time.

All students noted their professional growth during the practicum in ‘Florence’ center was at a high level. Three of those students expressed a desire to become volunteers of the center. 

Amount of working hours – 342. 

Quotes from the students who had their practicum at ‘Florence’ center: 

I am very happy with this practicum! Lectures and discussions with our teachers as well as seminar by Rozhe Queens left not only bright memories, but helped to solve my own problems’ 

I think that every student needs a practicum like this one. It is because this experience gave us opportunities to not only demonstrate the knowledge that we had already, but also gain a lot of new and useful information. It is also an unforgettable professional experience with much personal fulfillment’.

All the lectures, discussions and seminars, movies and presentations that we have heard and seen during this practicum, did not leave anyone indifferent. As for me, I was impressed by the friendly and creative atmosphere in ‘Florence’ center, by the professionalism of our supervisors, by their desire to share skills and knowledge with us’.



Project 12. ‘Collaboration with the Mennonite Family Home for Seniors’

In 2007-2008 specialists of ‘Florence’ center gave a series of lectures for the social workers of Mennonite Family Home for Seniors.

The topics of lectures were as follows:

  • Mental health of social workers;

  • Stress;

  • Depression;

  • Basics of health.

There were also seminars on teaching relaxation techniques.

At the same time there was help provided in organization and implementation of extra-curricular activities for the clients of the center. Volunteers used the following types of activities:

  • Moulding salted dough;

  • Drawing;

  • Scrap-booking;

  • Origami, etc.


Project 13. ‘Pedagogical Club ‘Insight’

Students’ pedagogical club called ‘Insight’ was open for the first time in 2007-2008. This club was created on the basis of the Faculty of Social Pedagogic and Psychology, Zaporizhzhya National University.

Main purpose of this club was to provide professional growth for the students by viewing and discussing movies with matters relating to social pedagogical problems.

For the reported period of time there were showed movies that pictured parent-child relationship in the family; ‘student-student’, ‘student-teacher’, and ‘teacher-parent’ relationships; teenage love.

Viewing and discussion was based on the following movies:

  • You couldn’t even dream of this’

  • Scarecrow’

  • Class’

There were over 500 people at the viewing of the last movie. This film caused a big impression and impact on audience.

University and school students, teachers and psychologists, lawyers participated in discussions of this club. Because of the great interest in this type of activity, club ‘ Insight’ is going to continue its work next year.

Amount of working hours – 72.

Quotes from participants of discussions:

Viewing movies is a very interesting way of learning about the social problems as well as professional solving of different issues.’

I watched this movie not as an art creation but as a psychological, life situation for the first time in my life. It is quite interesting to watch a film from professional viewpoint. You can see problems or mistakes that are made by the characters, and you start analyzing and looking for ways of resolution right away. This type of activity is very effective because the process of education is based on not ‘dry theory’ only, but on ‘live and emotional material’, and therefore, can be deeply and strongly remembered.’

When I was watching movie ‘Class’, I had a chance to re-live bitter feelings of deep offense and pain, because I was in a similar situation when I was a school student. But when I was able to express myself during the discussion followed the movie, I felt relieved as if I let my past go...’

It is very embarrassing that this (abuse) is happening in our class...’



Project 14. ‘Preparation of methodical materials’

In 2007-2008 ‘Florence’ center prepared and published the following methodical and scientific materials:

  • Monograph ‘Professional preparation of social pedagogues for work in the health care field ’ by L.O. Romanenkova;

  • From Bolonjah to Zaporizhya’ by W. Blemers and L. Romanenkova;

  • Methodical textbook for the programme ‘Let’s live in friendship and harmony’ by the group of authors – T. Klecho, O. Novikova, S. Nosovskya, L. Romanenkova, N. Sokolova.


Project 15. ‘Individual Counselling’

Specialists of the center were providing counselling by clients’ requests on ongoing basis. Requests were based on the following problems:

  • Family relationships;

  • Parent-child relationships and misunderstandings;

  • Conflict situations at work;

  • Problems in public speaking;

  • Stress;

  • Depression;

  • Indecisive behaviour.



Family Service and Community Education Centre “Florence” of Zap

Children inspire’


Forgive children their mistakes,

Cause they are the flowers of life.

When their faith and patience are shaky –

Don’t ever let them be alone!


To love the children and believe in their victory,

To reach your goals by being persistent,

To try yourself what Sizif’s labour means.


Knock at the door and it will always be open!

You know, a lot of roads lead us to the heart.

Results of work will heal your soul broken.

And all this means ‘the pedagogic art’.


Author – Ivashko Alexandra,

Social pedagogue, Program ‘Kangaroo’





Category: Reports | Added by: florence-eng (20.09.2008)
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